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Departments - Communications

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Steuben County Communications 911
205 S. Martha St. Ste 102
Angola, IN 46703-1900

Director: Ken Lowden

Phone: (260) 668-1000 ext 4000
Fax: (260) 665-5469
Emergency: Dial 911
Hours: 24 hours a day 7 days a week

Overview

The Steuben County Communications Center is the 9-1-1 Public Safety Answering Point (PSAP) for many municipalities, fire districts, and the Emergency Medical Service Agency that serves all of Steuben County. County Dispatchers are responsible for answering 12 non-emergency phone lines, 911 emergency lines, monitor and respond on approximately 30 radio frequencies, and handle approximately 2,500 calls for service per month.

We use state of the art training, and equipment to ensure the best possible service to those requiring our assistance. We are trained in Emergency Medical Dispatch where we provide pre-arrival instructions until appropriate EMS responders can arrive. We are versed in communication techniques to accommodate any caller's emotional state. We use Computer Aided Dispatching, developed by Spillman Technologies, computerized radio screens, CML 9-1-1 computer touch screens with Microdata computerized mapping systems, access to national and state criminal information centers, disseminate National Weather Service advisories to the county area…. and this is only a small portion of the duties we perform.

Steuben County Communications dispatches the following:

  • Sheriff's Department
  • Town Police Departments (excluding Angola City)
  • County Volunteer Fire Departments
  • Emergency Medical Ambulances
  • County Fire Rescue Personnel
  • Department of Natural Resources for Steuben County
  • Animal Control Officers
  • After hours calls for County Highway Department, Indiana State Highway (INDOT), Child Protection Services, Steuben County REMC.

If you have any special medical needs or helpful residential directions for our 9-1-1 center please fill out the 9-1-1 information form located in the Documents Section and mail it to us.  You must have Acrobat Reader to view this form. This form will remain confidential and be a part of your 9-1-1 computer record only.

[ Don't have Acrobat Reader? Click here to download ]

Phone Numbers for Public Information

Local and State Road Conditions   (260) 432-2521
National Weather Service North Webster   (574) 834-1104
Indiana Snowmobile Trail Hotline   (574) 679-4006

 
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