Message from the Director

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As the director of Steuben County Communications, I want to thank you for visiting our site.  If you’ve not explored all the links, I encourage you to do. 

Since the first 9-1-1 call was made in 1968 we’ve seen unimaginable growth in the public safety communications field.  Cell phones weren’t around, and now we’re able to determine a caller’s location down to feet and receive 9-1-1 text messages.  Upon receipt of a 9-1-1 call maps now automatically populate showing pictures of the location.  Fire departments have gone from using party lines and sirens for alerting them to being sent by pagers and text messages.  Law enforcement is able to receive information back about people in minutes that years ago would have involved hours.

Steuben County Communications has been evolving as well, and will continue to do so.  The one constant has been our staff.  I cannot express the hard work, sacrifice made to self and family, commitment and dedication this team has.  These quiet heroes are members of the community, working behind the scenes ensuring in their role as “The First First Responder” that your family and friends get the best care in trying times. 

I’m honored to be a part of this organization and look forward to our future.  My role in public safety communications goes back more than twenty years, and I hope to spend many more working with the  fine group of communication,  law enforcement, fire and EMS personnel in Steuben County.

 - Gary LeTourneau, ENP CMCP